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Doubletree By Hilton Hotel London - Tower Of London, London
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Key details
About the Hotel
7 Pepys Street,
London,
United Kingdom,
EC3N 4AF,
Greater London
DoubleTree by Hilton Hotel London - Tower of London is notable for its proximity to iconic landmarks and modern amenities. The hotel features a glass-roofed atrium, showcasing a blend of contemporary architecture and historic significance. Guests can enjoy stunning views of the Tower of London and the River Thames. This hotel offers a unique rooftop bar experience with panoramic city views.
Location
Located just a five-minute walk from Tower Hill Tube Station, the hotel has easy access to London’s extensive public transit system. Nearby landmarks include the Gherkin and the Tower of London, making it a strategic base for exploring the city. Fenchurch Street Mainline Station and Tower Gateway are also within close proximity.
Rooms
Rooms at the DoubleTree by Hilton Tower of London feature floor-to-ceiling windows that provide natural light and city views. Each room is equipped with modern decor, a flat-screen TV, and luxury toiletries. The hotel offers 28 interconnecting rooms suitable for families, complete with cots and rollaway beds. En suite bathrooms include a mist-free mirror and a power shower.
Eat & Drink
The City Café restaurant serves a breakfast buffet crafted by an executive chef, offering a diverse range of hot and cold items. Alternatively, Natural Kitchen provides a casual dining atmosphere for lunch or dinner. Savage Garden, the rooftop bar, offers an imaginative cocktail menu and seasonal dishes complemented by iconic skyline views.
Leisure & Business
The hotel features a fitness center and multiple meeting rooms equipped with modern facilities, accommodating various events. The Savage Garden rooftop bar has outdoor terraces for events, while the business center offers services for corporate travelers. Guests benefit from amenities like free WiFi and a 24-hour reception.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Helpful Concierge
“The concierge service was incredibly welcoming and made our arrival much smoother, allowing us to drop off our luggage before check-in.” view full review
Delicious Breakfast
“Breakfast offered an excellent variety, from perfectly cooked scrambled eggs to crispy bacon, catering to every taste.” view full review
Comfortable Room
“The Queen Executive room was spacious and well-appointed, featuring a large bed that ensured a restful night's sleep.” view full review
Stunning Rooftop
“The Sky Garden provided breathtaking views and delightful cocktails, making it a perfect spot to unwind after a busy day.” view full review
General
No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Services
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Curtains
Show more
Location
7 Pepys Street,
London,
United Kingdom,
EC3N 4AF,
Greater London
Map view
street view
7 Pepys Street,
London,
United Kingdom,
EC3N 4AF,
Greater London
City landmarks
Castle
Tower of London
2800 ft
Harbor
Tower Bridge
3100 ft
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
1.8
mi
Market
Borough Market
4400 ft
Gallery
Tate Modern
1.2
mi
Museums
The British Museum
2.2
mi
Church
St Paul's Cathedral
1.1
mi
Monuments and Landmarks
Monument Tube
2300 ft
Museums
Museum of London
1.1
mi
Bridges
London Bridge
3300 ft
The Shard 32 London Bridge Street
The Shard
4500 ft
Square
Trafalgar Square
2.1
mi
Elizabeth Tower - Houses of Parliament
Big Ben
2.1
mi
Museums
National Gallery
2.2
mi
Mosque
Brick Lane
5300 ft
Museums
HMS Belfast
4200 ft
32 London Bridge St
The View from The Shard
4200 ft
Broadway Theatre
Shakespeare's Globe
1.1
mi
Market
Old Spitalfields Market
4800 ft
Museums
Bank of England Museum
3500 ft
50 St. Katharines Way St Katherine's & Wapping
St Katharine Docks
2600 ft
Church
Southwark Cathedral
4200 ft
Gallery
Barbican Centre Tube
1.2
mi
Gallery
Guildhall Art Gallery
4400 ft
Bridges
Southwark Bridge
4500 ft
Museums
Fashion and Textile Museum
1.0
mi
Nearby
Parks
Sky Garden
1900 ft
Church
All Hallows By The Tower
1000 ft
16 Lower Thames Street
Old Billingsgate Market
1700 ft
The Tower of London Tower Hill
Trinity Hill Memorial
500 ft
Restaurants
Natural Kitchen
100 ft
1A Copthall Avenue Angel Court
Savage Garden
100 ft
7 Pepys Street 2th Floor
Proud Cabaret City
900 ft
1 Minster Court Corner of Dunster Court and Mark Lane
Crutched Friar
500 ft
39-41 Crutched Friars
City Cafe
500 ft
7 Pepys Street Doubletree by Hilton
The Lampery
300 ft
1 Seething Lane
Roma Bar and Restaurant
400 ft
14 New London Street
Brasserie Blanc Tower Hill
600 ft
14 Trinity Square Tower of London
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
great view
exceptional customer service
uninspiring decor
apathetic service
7.6/10
Very good
Rooms
8.2
Location
8.7
Service
7.8
Dining
7.1
Guest reviews
7.6/10
based on 25 reviews
8.0
8.0/10based on 8258 reviews
Megan
United States of America,
May
2024
7.2/10
I stayed at the hotel overlooking Tower Bridge. The room had a wonderful view, but the sink was blocked. Breakfast was included in the rate, and the sheets were fragrance-free. The hotel offered a great location but could improve on certain aspects.
Rooms
8.0
The view of Tower Bridge from the room was fantastic despite the blocked sink. The inclusion of breakfast in the rate was a nice touch, and the sheets were clean and devoid of fragrances.
Service
6.0
The receptionist I encountered was incredibly rude, showing a complete lack of hospitality. On the contrary, the other staff members were lovely and accommodating to any request made.
Location
7.0
The hotel is near Tower Bridge, making it a nice area with easy access to many attractions. However, the service could be better.
Dining
7.0
The dining experience, especially with a nice view, was pleasant. The hotel served great coffee, but more variety in the menu would have been appreciated.
Facilities
8.0
Thomas
United States of America,
May
2024
7.4/10
I had a pleasant stay at this hotel. The rooms were comfortable and clean, and the staff provided exceptional customer service. The location was great for exploring the main sites and attractions. However, the check-out service was disappointing, lacking hospitality. Overall, a good value for money choice with some minor flaws.
Rooms
8.0
The rooms were comfortable, with two single mattresses pushed together. Tea making facilities were a nice touch, but the small double bed size was a bit cramped for my liking. The bathroom was adequate.
Service
7.0
The staff was lovely and accommodating throughout my stay, always ready to assist with any request. However, on check-out, the service appeared apathetic and lacking hospitality, which was a letdown.
Location
9.0
The hotel is situated in a great area, close to Tower Bridge and within easy reach of top attractions. It's a quiet spot, yet convenient for exploring. The proximity to Tower Hill tube station was a major plus for getting around quickly.
Dining
6.0
Dining options were average, with the usual rates and no included meals. The view was nice, and I enjoyed the continental black bread. However, more variety in the breakfast menu would have been appreciated.
Facilities
7.0
The hotel offers standard facilities, such as room service, dry cleaning, and laundry. Unfortunately, the cost for these services wasn't the most competitive, making them less attractive in terms of value for money.
David
United States of America,
April
2024
9.4/10
I absolutely loved my stay at this hotel! The location is just perfect, close to Tower Bridge and in a great area for exploring the main sites. The rooms were clean and comfy, and the staff was so lovely and accommodating, going above and beyond to fulfill any request. However, there was an incident with an incredibly rude receptionist that was a downside. The dining experience was spectacular, with extraordinary dishes that made my stay even more memorable. The price was reasonable for the value provided.
Rooms
9.0
The rooms offered a stunning view of Tower Bridge and were equipped with all necessary amenities for a cozy stay.
Service
9.0
The staff was incredibly accommodating and friendly throughout my stay, ensuring I had everything I needed for a comfortable experience.
Location
10.0
The hotel's location near Tower Hill station was extremely convenient for exploring the top attractions like the Tower of London and St Paul's Cathedral.
Dining
10.0
The dining experience was exceptional, with a variety of extraordinary dishes that exceeded my expectations.
Facilities
9.0
The facilities were top-notch, with everything from room service to pet amenities available to enhance my stay.
Dick
United Kingdom,
April
2024
8.4/10
The hotel had a great view of Tower Bridge, with towels and breakfast included in the rate. The service was exceptional, going above and beyond to accommodate any request given. The location was very close to the tube station, making it convenient to reach the town center. However, the dining options were limited, and the room service appeared apathetic, lacking hospitality.
Rooms
9.0
The rooms had a great view of Tower Bridge and were equipped with towels on a shelf.
Service
9.0
The staff were so lovely and would accommodate any request given, providing exceptional customer service.
Location
9.0
The hotel was over Tower Bridge, in a great area to get around the main sites.
Dining
7.0
The dining included continental black bread but could have had more variety.
Facilities
8.0
The hotel had room service and laundry facilities available.
Ann
United Kingdom,
April
2024
6.8/10
The hotel offers great views of London but lacks daily room cleaning with fresh towels. The bathrooms are good, equipped with showers but no baths. The service is a mix, with some staff giving excellent service while others appear apathetic. The location is perfect, close to the Tower of London and other attractions. Dining is served on cold plates, but the hotel is in a great area. The hotel lacks some amenities, but it is easy to access from the tube station.
Rooms
7.0
The rooms offer great views of London and have good bathrooms with showers.
Service
6.0
The service is a mixed bag; some staff were well trained and provided excellent service, while others appeared apathetic and lacking hospitality.
Location
9.0
The hotel is in a perfect location close to the Tower of London and other top attractions in London.
Dining
5.0
The dining experience includes continental black bread served on cold plates.
Facilities
7.0
The hotel lacks some amenities but is conveniently located near a tube stop.
Charles
United Kingdom,
April
2024
7.8/10
The hotel offers rooms with uninspiring decor but a nice view and extremely comfortable large bed. Service varies from being lovely and accommodating to apathetic and uncaring, with exceptional customer service at times. The location is great, close to Tower Bridge and in a nice area. The dining options range from not included to offering great coffee, with some rates including meals. Facilities are good overall.
Rooms
8.0
The rooms offer a nice view and an extremely comfortable large bed.
Service
7.0
The service is a mix of lovely and accommodating at times but apathetic and uncaring at others, with exceptional customer service experienced occasionally.
Location
9.0
The hotel is in a great area, near Tower of London and with easy access to the tube.
Dining
7.0
Dining options vary from not included to offering great coffee.
Facilities
8.0
The facilities provided are good overall.
great view
uninspiring decor
Richard
United Kingdom,
February
2024
8.6/10
I absolutely loved my stay at this hotel! The views of London from my room were just stunning, and breakfast was a treat with such a lovely view. However, the service was a bit lackluster which was disappointing. The location was fantastic, so close to the tube station and convenient for exploring the city. The dining experience was delightful with great coffee and continental black bread. The facilities were excellent, making my stay comfortable and enjoyable.
Rooms
9.0
My room was always cleaned impeccably, and the towels were refreshed daily. The views of London were truly breathtaking.
Service
8.0
Although the staff appeared a bit apathetic, the exceptional customer service I received made my stay memorable.
Location
9.0
The hotel is in a nice area, and being so close to the tube station made getting around London a breeze.
Dining
8.0
The dining experience was delightful, especially with the great coffee served. The continental black bread was a nice touch.
Facilities
9.0
The facilities at the hotel were top-notch, ensuring a comfortable and pleasant stay.
James
United Kingdom,
February
2024
9.0/10
What a stunning view from the room with my name displayed on the TV and an excellent view of The Shard. The towels neatly placed on a shelf made it even more inviting; however, the price could be a bit challenging for some.
Rooms
9.0
The rooms were impeccable with an absolutely amazing view.
Service
10.0
The exceptional customer service truly went above and beyond from arrival to check-out.
Location
9.0
Right in the city center only 5 minutes walk from Tower Bridge, in a great area for everything we had planned.
Dining
8.0
The continental black bread was a delightful touch, but the usual rate may not suit everyone's budget.
Facilities
9.0
The business lounge and great coffee added extra comfort to the stay.
Stephen
United States of America,
January
2024
8.2/10
The hotel is ideally located near the Tower of London, offering great views of the area. The rooms, though not cleaned daily, provide a charming view, with a nice touch of a complementary bottle of wine. The service is exceptional, with staff willing to accommodate any request. The location is perfect, being close to top attractions and easily accessible from nearby tube stations. The dining experience, while having great coffee, falls short with cold plates. Overall, a great value for a stay with a fantastic location.
Rooms
8.0
The rooms offer lovely views of the Tower of London, complemented by a gift of wine for a nice touch.
Service
9.0
The staff goes above and beyond to meet any request, creating a pleasant and accommodating atmosphere.
Location
9.0
The hotel's location near the Tower of London is perfect for exploring the city, with easy access to attractions and tube stations.
Dining
7.0
While the dining experience offers great coffee, the use of cold plates was a downside to an otherwise good meal.
Facilities
8.0
The hotel provides all necessary facilities for a comfortable stay, making it a great value for the price.
Ian
United Kingdom,
January
2024
8.2/10
The hotel offers a wonderful view of the Shard and boasts good facilities in a quiet spot close to top attractions. The service was exceptional with accommodating staff. However, the dining experience was a bit pricey for the quality. Overall, a cozy hotel with prime location and top-notch service.
Rooms
9.0
The room with a view of the Shard was exceptional, and the queen bed was extremely comfortable.
Service
9.0
The staff here were so lovely and always willing to accommodate any request we had during our stay.
Location
8.0
The hotel is situated in a quiet spot but remains close to top attractions, making it convenient for exploring.
Dining
7.0
The dining options were good, but the prices were a bit higher than expected for the quality offered.
Facilities
8.0
The hotel provided all the necessary facilities for a comfortable stay.
Jonathan
United Kingdom,
December
2023
7.4/10
The hotel had a lovely location near Tower Bridge and in a nice area, but the uninspiring decor in the rooms was a bit of a letdown. However, the exceptional customer service from arrival to check-out truly stood out during my stay.
Rooms
7.0
The damaged sofa in the rooms should be fixed and cleaned; towels on the shelf were not so appealing.
Service
9.0
The staff at the reception desk were so lovely and accommodating, providing exceptional customer service.
Location
8.0
The hotel was conveniently located near the tube station and close to areas around London, making it easy to access everything we had planned.
Dining
6.0
The breakfast situation needed improvement as everything was running out, but the coffee served was great.
Facilities
7.0
The facilities were standard, but more attention could be given to ensuring a better dining experience.
David
United Kingdom,
December
2023
8.2/10
The hotel offers great views of London and a lovely breakfast. While the rooms have excellent facilities, they are not cleaned daily, although I wish towels were delivered automatically.
Rooms
8.0
The rooms are equipped with great facilities and offer stunning views of London.
Service
9.0
The staff at the reception desk were well-trained and provided excellent service.
Location
9.0
The hotel is conveniently near the Tower of London and other top attractions, making it easy to explore different areas in London.
Dining
7.0
The dining experience includes a great coffee at the business lounge, but the food is served on cold plates.
Facilities
8.0
The hotel offers various amenities and facilities to enhance the stay.
great facilities
rooms not cleaned daily
Lawrence
United Kingdom,
December
2023
8.2/10
I had a wonderful time at the hotel, with friendly staff and a great location near the Tower Bridge. The rooms were clean and comfortable, but the daily cleaning service could be improved. The dining experience was satisfactory, although the plates were served cold.
Rooms
8.0
The rooms were clean and comfortable, but the daily cleaning service could be improved.
Service
9.0
The staff at the hotel were so lovely and would accommodate any request given.
Location
9.0
The hotel is located near the Tower Bridge, making it a convenient spot for exploring London.
Dining
7.0
The dining experience was satisfactory, but the plates were served on cold plates.
Facilities
The hotel offers a range of facilities to make your stay comfortable.
George
United Kingdom,
November
2023
6.4/10
The hotel offers stunning views of both the Shard and Tower Bridge. The rooms are equipped with all the usual facilities and provide an exceptional experience with their unique perspectives. However, the service fell short of expectations with an apathetic approach and unprofessional behavior. The location is ideal for exploring top attractions but lacks warmth in service. The dining experience was satisfactory with continental options, though there is room for improvement. The facilities are well-maintained but lacking in hospitality.
Rooms
8.0
The rooms offer spectacular views of both the Shard and Tower Bridge, equipped with all the usual facilities.
Service
5.0
Service was disappointing with an apathetic and unfriendly attitude, lacking hospitality and professionalism.
Location
7.0
The hotel is situated in a lovely area just a short walk to the tube and close to major attractions.
Dining
6.0
The dining experience provided continental options, but there is potential for more variety and quality.
Facilities
7.0
The facilities are well-maintained, but there is a notable absence of a warm and welcoming atmosphere.
James
United States of America,
November
2023
8.0/10
I had a nice stay at the hotel. The room had a beautiful view of the Shard, and the complementary bottle of wine was a lovely touch. However, the receptionist was incredibly rude. The location was fantastic, near Tower Bridge. The dining experience, especially the Welsh pastry, was a highlight. The facilities were great overall.
Rooms
8.0
The room had a view of the Shard and included a complementary bottle of wine. It was comfortable and clean.
Service
6.0
The receptionist was incredibly rude, but other staff members were friendly and accommodating.
Location
9.0
The hotel is conveniently located near Tower Bridge, making it easy to explore the main attractions.
Dining
8.0
The dining experience, especially the Welsh pastry, was enjoyable.
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